Referral program terms

1. How the program works

ⓘ Share your personal link or code; when a new friend uses it and qualifies, you both get a bonus.

Each eligible customer gets a personal referral link and code in the app. When someone who is new to Xpat signs up using your link or code and meets the qualifying conditions in section 3, we award:

Some plans or campaigns may pay a bonus in Indian rupees instead of US dollars. The bonus type, amount and qualifying condition that apply are the ones shown in the app for your invite at the time your friend signs up. If the app shows different amounts or conditions for a particular campaign, those apply to that campaign.

2. Who can take part

ⓘ You need an Xpat account in good standing to refer, and your friend must be genuinely new to Xpat.

Referrers

To refer friends, you must have an active Xpat account in good standing, meet the eligibility requirements to hold an Xpat account, and follow these terms and our Terms of Service. We may limit or withdraw referral access for any account, to the extent the law allows.

Friends

A friend qualifies only if they:

• are a real, separate person who has never had an Xpat account before (including an account that was closed);
• sign up using your referral link or enter your code during sign-up — we can’t add a code after an account is created;
• are eligible to open an Xpat account and pass our identity and compliance checks; and
• aren’t you, and don’t share an identity, phone number, email, payment method or bank account with you or with another account.

We may limit referrals within the same household, device, address or payment method.

3. When a bonus is earned

ⓘ Bonuses are earned when your friend completes the qualifying step — usually their first qualifying transfer.

A referral qualifies when your friend, after signing up with your link or code:

• makes their first qualifying transfer through Xpat of at least $100 (or its equivalent in another supported currency), excluding fees, promotional credits, refunds, reversals, cancelled transactions and other non-qualifying amounts, and that transfer completes and isn’t cancelled, returned, reversed or disputed. A transfer below $100 does not qualify; or
• for plans or campaigns that say so in the app, completes US identity verification with Xpat.

A qualifying transfer must be a genuine transfer for a real purpose. Transfers made mainly to trigger a bonus — for example, money sent and returned between the referrer and the friend — don’t qualify.

We may set a time limit for your friend to complete the qualifying step; if one applies, it is shown in the app.

4. How bonuses are paid

ⓘ Dollar bonuses are claimed into your Cash Plus Account once you’ve verified your US identity; rupee bonuses go to your Indian bank account.

US dollar bonuses

You claim a US dollar referral bonus in the app, into your Xpat Cash Plus Account. You can claim it only after you have completed your own US identity verification and opened a Cash Plus Account. Your friend claims their bonus in the same way once they are eligible.

Indian rupee bonuses

Where a bonus is payable in rupees, Xpat pays it to the Indian bank account you have added and verified with us, in your own name. We may need extra details to make the payment.

Timing and review

Bonuses don’t always unlock straight away. A bonus may show as pending while the qualifying transfer settles and while we review the referral for eligibility and fraud. We may hold a bonus under review for as long as reasonably needed to complete that review. A bonus you haven’t claimed within the period shown in the app may expire.

A bonus is a promotional reward. It has no cash value until it is paid into your account, and it can’t be transferred, sold or exchanged.

5. Limits and caps

ⓘ There may be a limit on how many bonuses you can earn.

You can earn only one referrer bonus per qualifying friend, and each friend can receive only one friend bonus, however many links or codes they use.

Referral rewards are capped at $1,000 per customer per calendar year, unless a specific campaign states a different cap. We may also limit the number of referrals, qualifying transfers or total rewards. Referrals beyond a cap won’t earn a bonus.

A referral bonus can’t be combined with another sign-up offer for the same friend unless the app says it can.

6. How you may share your link

ⓘ Share with people you know, honestly — no spam, no paid ads on the Xpat name, and no misleading claims.

Share your link or code personally with friends, family and people you know, and on your own social media in a way that complies with that platform’s rules. You must not:

• send unsolicited bulk messages — email, SMS, WhatsApp, direct messages or comments — or otherwise spam;
• buy or bid on paid search or paid ads using Xpat brand terms (such as “Xpat” or “Xpat Money”, including misspellings), or use paid advertising to promote your code without our written permission;
• post your code on coupon, deal, cashback or reward-aggregator sites, or pay or incentivize anyone to sign up;
• make false or misleading statements about Xpat, our fees, rates, products or partners, or present yourself as Xpat or as acting for us;
• use Xpat’s name, logo or branding beyond sharing your link, or create websites, apps or accounts that look like ours; or
• break any law, including anti-spam, consumer protection and marketing-disclosure laws. If you’re rewarded for a referral, you’re responsible for any disclosure the law requires when you recommend Xpat.

7. What doesn’t count

ⓘ Self-referrals, duplicate or fake accounts and other tricks don’t earn bonuses and can cost you your account.

No bonus is earned, and any bonus may be forfeited, if we reasonably believe a referral involves:

• self-referral — referring yourself, including through a second account, a different email or phone number, or an account opened in someone else’s name;
• duplicate accounts — a friend who already has or had an Xpat account;
• fake or synthetic accounts, stolen or borrowed identities, or accounts opened only to collect a bonus;
• referrals from the same household, device, network or payment method beyond any limits we set;
• artificial, circular or round-trip transfers, or transfers reversed after the bonus is paid;
• automated sign-ups, bots or scripts; or
• any breach of section 6, these terms or our Terms of Service.

8. Forfeiture and clawback

ⓘ If a referral turns out to be fraudulent or a transfer is reversed, we can cancel the bonus or take it back.

If we determine that a referral didn’t qualify, involved fraud or misuse, or relied on a transfer or payment that was later cancelled, returned, reversed, refunded or disputed, we may cancel any pending bonus and recover any bonus already paid — to you, your friend or both.

To the extent the law allows, we may recover a bonus by debiting your Cash Plus Account or any other balance you hold with us, deducting it from future bonuses, refunds or payouts, or asking you to repay it. We may also suspend your referral access and restrict or close your account under our Terms of Service, and report suspected fraud where the law requires.

9. Taxes

ⓘ Referral bonuses may count as income, and we may need your tax details to pay them.

Referral bonuses may be taxable income. You are responsible for any taxes on bonuses you receive.

Referral rewards may be taxable income. You are responsible for determining and satisfying your tax obligations. We may request tax information (such as a Form W-9) and report payments to tax authorities where required by applicable law, and may hold bonuses until you provide it. We can’t give tax advice — please speak to a tax professional.

10. Changes and ending the program

ⓘ We can change or end the program, but bonuses already earned under the old rules are honored unless there was misuse.

To the extent the law allows, we may change bonus amounts, qualifying conditions, caps, eligibility or any other part of the program, or suspend or end it, at any time. Changes apply to friends who sign up after the change takes effect. We’ll honor bonuses already earned before a change or ending, unless they are forfeited under these terms.

We’ll tell you about material changes in the app, on our website, by email or another reasonable way.

11. Our decisions and other terms

ⓘ We decide whether referrals qualify, and these terms sit alongside our Terms of Service.

We decide, acting reasonably, whether a referral, transfer or account qualifies and whether these terms have been followed. Our decisions are final, to the extent the law allows.

These terms are part of our Terms of Service, including its limits on liability and its dispute-resolution and arbitration terms. If these terms conflict with the Terms of Service on a referral matter, these terms apply. Nothing in them limits a right the law doesn’t allow to be waived. Referral data is handled under our Privacy Policy; by sharing your link, you confirm you have a reasonable basis to contact the people you share it with.

Questions? Write to help@xpat.money, chat with us in the app, or call +1 866-421-4888.